ONLINE INTAKE FORM
Fill out your intake form online before your first appointment. The intake form can be found on all emails we send you leading up to your first appointment. You will not receive full treatment time if you fill out the intake form at the clinic as we do not have a receptionist and the door is locked up until your treatment begins. If you are unable to fill out the form in advance, please let your therapist know and arrive 10 minutes early so we can have a device or paper copy ready for you at the clinic.
Messages left on our email/phones are returned during regular business hours. You will need your therapists mobile # or clinic email which can be found on appointment related emails after you have booked. Your therapist is your point of contact for scheduling, directions to the clinic and all health related questions.
APPOINTMENT NO-SHOW POLICY
We require 24 hours notice for all cancellations to allow for the scheduling of other patients who may be waiting for an appointment. There will be only a warning for the first failure to attend a scheduled appointment. Second and subsequent no-shows will be charged the full office fee. Due to a tight schedule we will not be able to see patients who are more than 20 minutes late. Thank you for your understanding.
Free parking is available onsite in our long driveway and on the street in front of the clinic. Additional parking can be found along Bellevue Road and on Cook Street at the Bellevue junction and alongside the park on Tolmie Street and Jackson Street.